Enrolment Boost

Google, Facebook & Instagram advertising

Childcare advertising that gives families a reason to enquire.

Reach local families with Google Search, Facebook and Instagram campaigns shaped around your centre, your catchment and the places you need to fill. We connect the message, enquiry experience and follow-up, then use the results to decide what needs to improve.

Free questionnaire. Instant results. No contact details needed to see your score.

Rather talk to someone? Call 1300 853 704

Broader Enrolment Boost client results across advertising and occupancy work. Individual outcomes vary.

In short

How Google and Meta advertising can help your centre

Enrolment Boost plans and manages Google Search, Facebook and Instagram advertising for Australian childcare centres and groups. Campaigns are shaped around each centre's catchment, available places and enquiry process.

Meta means advertising across Facebook and Instagram. Google Search responds when people search, while Meta can introduce the centre or prompt an enquiry as families browse. Families may encounter both, and neither platform belongs to only one stage of their decision.

Advertising works best when the service offer is clear and the next step is easy. Local demand, competition, fees, reputation and enquiry handling still affect the result, so ads are not guaranteed to solve every occupancy problem.

This work is led by Martin Niedenfuhr, who has more than 15 years of sector experience growing childcare centres. About Martin

Sound familiar?

Start with the problem, not the platform.

These situations help focus an investigation. They do not prove that advertising is the only answer.

  • You are spending, but too few suitable local families are enquiring.
  • Enquiries arrive, but too few become booked and attended tours.
  • Interest is coming from the wrong age groups, weekdays or locations.
  • The ads could describe almost any centre and do not show why yours is right for a family.

Channel choice

Choose the channels around your centre's situation.

Search intent varies, and paid social can support awareness or direct response. We assess each channel against the demand, economics and enquiry journey rather than assume both are required.

Google Search

Respond to relevant searches already happening

Search ads can appear when families look for childcare, long day care or kindy in your area. They can suit vacancies where relevant search demand exists and the likely value of an enrolment supports the cost.

Depends on: search volume, wording, location, landing-page relevance, competition, bid strategy and follow-up. A competitive suburb can make clicks expensive rather than automatically making Search the right choice.

Facebook and Instagram

Build awareness and create a clear reason to act

Meta campaigns can reach local families while they browse, including people ready to enquire now and those planning a later start. Age-relevant creative and form questions can help families understand whether the offer fits.

Depends on: truthful creative, a relevant service offer, available platform controls, an easy enquiry journey and prompt follow-up. Targeting cannot identify every suitable family precisely.

Before launch

What we plan before your campaign launches

Catchment and demand

Where families may realistically travel from, what they search for, nearby competition and whether enough relevant demand exists for paid advertising to work economically.

Room, age and day priorities

Which places need filling, so the campaign reflects the age groups, start dates and weekdays your centre can actually offer.

Reason to choose your centre

Distinctive, truthful details about educators, relationships, routines, spaces and everyday childhood experiences, rather than discounts or a generic now-enrolling message.

Approved creative

Authentic centre and environment photos or videos that help families understand the service. Identifiable child faces are not required, and we do not invent testimonials.

Enquiry experience

A clear next step, suitable form questions and a phone-friendly page or form. A larger website rebuild or follow-up system is scoped separately if needed.

Measurement and decisions

Test messages, creative and the enquiry journey against genuine enquiries and later outcomes. Budget changes are agreed with your centre, not treated as an automatic answer.

Families need more than an available place. We uncover real details that help them picture their child at the centre, including relationships with educators, familiar routines, a sense of belonging and everyday experiences. Service facts and vacancies need to stay accurate as they change.

How it runs

From plan to evidence-led decisions.

  1. 01

    Review

    Discuss the centre, vacancies, catchment, current advertising and enquiry process, then assess the market and available data.

  2. 02

    Agree

    Set the channels, budget, scope, responsibilities and useful measures before work begins.

  3. 03

    Launch

    Build and check the agreed campaigns, creative, enquiry route and tracking, then confirm where enquiries are received and recorded.

  4. 04

    Assess and adjust

    Compare spend with genuine enquiries and later outcomes when enough evidence exists, then agree the next changes with the centre.

Measurement

How we measure advertising enquiries and enrolments

The useful pathway is advertising spend to genuine unique family enquiries, booked tours, attended tours, enrolments and starts, where the centre's records allow.

Advertising spend

What was paid directly to Google or Meta. This is separate from Enrolment Boost fees and any other service costs.

Genuine family enquiries

Unique families who made a genuine enquiry, with duplicates and spam separated where the records allow.

Booked tours

Families who booked a visit after enquiring.

Attended tours

Visits that took place, kept separate from bookings.

Enrolments and starts

Children who enrolled and then began care. Siblings are not counted as extra family enquiries, and starts may come from an earlier enquiry period.

Booked care days

The days attached to each child's booking pattern, which may matter more than a single enrolment count when vacancies are uneven.

A submitted form is not the same as a button click, and a phone-button tap is not a completed call. Platform-reported conversions may differ from centre records, so Google and Meta totals should not simply be added together as unique families.

Family enquiries, child enrolments, child starts and care days use different units. We compare the same enquiry groups with enough time to progress, and report cost per genuine enquiry or attended tour where the evidence supports it. Attribution is useful but never perfect.

Measured client example

71% to 84%

Occupancy over four months

A Melbourne centre rebuilt its enquiry pipeline.

A targeted Meta campaign, in-platform enquiry capture and systematic centre follow-up generated 28 enquiries. Twenty booked tours and 12 families moved to enrolment. Occupancy rose from 71% to 84% over four months.

The recorded advertising spend was about $2,400 in total, or roughly $600 a month. That is ad spend only, not Enrolment Boost fees or total service costs. The centre's follow-up, service experience, local demand and other factors also influenced the result, so this is one centre's outcome rather than a guarantee.

Read the full Melbourne case study

Who owns what

Clear responsibilities from the start.

Enrolment Boost handles the campaign planning and management agreed in scope, creative direction, tracking checks and evidence review.

Your team handles accurate vacancy and service facts, approved authentic material, prompt personal responses during opening hours, tours and recording which enquiries progressed.

You own your ad accounts. We work through platform permissions rather than sharing passwords. Advertising spend is paid to the platforms and kept separate from our management fees.

Common questions

Questions about Google and Meta advertising.

Should we use Google Ads, Facebook ads, Instagram ads or all three?

There is no blanket requirement to use every channel. Google Search can respond to relevant searches already happening. Facebook and Instagram can build awareness and generate enquiries from families at different stages. We choose around local demand, your vacancies, your creative and the results already available.

How much should we spend on advertising?

It depends on your catchment, available places, local demand, auction conditions, goal and follow-up capacity. We agree the budget and scope with you rather than promise a fixed lead price. The vacancy cost calculator can estimate the fee value of your vacant places before that conversation.

Is advertising spend included in your fee?

No. Advertising spend is paid to Google or Meta and shown separately from Enrolment Boost's management fees. Any extra work, such as a website rebuild or follow-up implementation, is agreed as a separate part of scope rather than assumed to be included.

Should we aim for the cheapest cost per lead?

Lower-cost enquiries can be excellent, and higher-cost enquiries are not automatically better. We assess cost alongside relevance, duplicates and spam, booked and attended tours, enrolments and starts where the records allow.

Should we use Meta lead forms or send families to our website?

Either can work. Form questions, friction, creative, targeting, the website experience and follow-up all affect the outcome. We choose the route that fits your workflow, then compare measured results rather than assume one source has better intent.

What happens when an enquiry arrives?

Before launch, we agree and test where enquiries are delivered, who owns the response and how progress is recorded. The centre team should aim for a prompt, personal response during opening hours. Within an hour is a useful operating target, not a contractual response time or a guarantee. See enquiry and tour follow-up.

When can we assess campaign performance?

When there is enough evidence to make a sound comparison and families have had time to progress. We do not compare this month's enquiries with starts from unrelated earlier enquiries, or promise a fixed results timetable. Early checks can find delivery or tracking problems, while enrolment decisions need more time.

What does our centre team need to provide?

Accurate vacancy and service information, approved authentic material, access to the client-owned ad accounts through platform permissions rather than shared passwords, and clear ownership of enquiries and tours. Enrolment Boost plans and manages the agreed advertising work and reviews the available evidence with you.

Can advertising fix every occupancy problem?

No. Local demand, competing supply, fees, reputation, the actual service offer and enquiry handling all affect results. Ads cannot guarantee demand or repair operational problems on their own. Our wider childcare marketing service looks at the full journey.

Thinking about running ads?

Tell us which places you need to fill and we will talk through whether Google Search, Facebook, Instagram or another priority makes sense for your centre.

Rather talk to someone? Call 1300 853 704

Related services

Other ways we help.

Advertising works better with a clear follow-up path.

Take the free self-reported Occupancy Health Audit to organise what you know about visibility, follow-up and conversion. See your score instantly, then choose whether to request Martin's personal video review.

Instant results. Optional personal video. No obligation.

Free Occupancy Health Audit

Find out where your centre is losing enrolment opportunities.

Answer a short questionnaire about your centre and see your results instantly.

  • See your results straight away, no contact details needed
  • Optional personal video review from Martin within one to two business days
  • Free, with no obligation
Take the Occupancy Health Audit

Rather talk to someone? Call 1300 853 704